Frequently Asked Questions

What does Plastic Card ID offer?
We can print your plastic cards for you or provide plastic card printers so you can print your own cards. We offer supplies for the card printers as well. Our business centers on plastic card printing and personalization.

What do I need to provide Plastic Card ID if I need them to print my plastic cards for me?
You must provide us with camera ready art. This can be obtained by contacting a local graphic artist in your phone book.

How do I learn to use a plastic card printer, should I decide I need one?
We have a trained technical staff that has been able to get everyone anywhere in the USA, up and running with our phone support.

What if I have questions on the card printer software?
We provide a toll free phone number for support to help you successfully learn the software to be able to create templates to print your own designed plastic cards.

Can we get a referral before we decide to use your services?
Absolutely. Contact us and we will provide you with referrals.

What is your Warranty Policy?We warrant all of our products and services to be free of defect and in working order for 30 days form the time of purchase.

What is your return policy on plastic card printers and supplies?
If the printer supplies are defective, you may return them for a full refund within 30 days. If these items are retuned and they are not defective, there will be a 15% restocking fee accessed to your account.

What is your return policy on printed plastic cards?We send artwork to you to sign off on and make any changes on before we start printing. If the printed cards are different than the signed off artwork or defective, we will rerun the job at no cost. If the printed cards are the same as the signed off artwork, Plastic Card ID will not receive any returns.

If I have a question can I call and speak to someone?Yes, you can contact our operations manager, Russ Smith at 949-951-3023, or by e-mail at .

More About Plastic Card ID

Experienced Professionals.  Plastic Card ID has experienced professionals that have worked with plastic cards for more than 25 years.  We are dedicated to building "Long Term Relationships". 

Our business is centered on plastic cards.  Printed plastic cards, blank plastic cards, plastic card printers, and plastic card ribbon supply.

Support.  We offer complete support on all plastic card printers and ID card design software.

In Stock Supplies.  We carry most printer ribbons and supplies in stock for immediate delivery.  All of our products are the highest quality on the market today.

Great Prices.  In addition, we feel our prices simply can't be beat!

Customer Support

If you have any questions, please contact:

Plastic Card ID
23361 El Toro Rd, Suite # 210
Lake Forest, CA 92630
Phone: 949-951-3023 / Fax: 949-859-4834
Email:

Some of the World's Lowest Prices on ID Card Embossers, ID Card Printers, and Plastic Cards!